Ringly.io
An AI phone agent for Shopify stores that answers order, returns and product calls and escalates the rest.
Paid link, we may earn a commission. How this works.
The ecommerce specialist. Ringly's agent plugs into Shopify, reads a caller's order history and handles returns and product questions, then routes the rest to a human. Priced by monthly minute bundles from USD 349, not per call. Best for Shopify stores, not general phone lines.
About $0.19 to 0.35 for a minute of conversation, once the phone line and the AI are added in.
That's roughly $11.40–20.94 an hour. Plans: from $349/mo (Grow) up to $799/mo (Pro).
Pricing
Show the cost breakdown
| What the platform charges to run the agent, before the phone line and the AI usage are added on. | $0.29 /min |
|---|---|
| The step that turns what the caller says out loud into text the AI can read. | — |
| The AI 'brain' that reads what the caller said and works out what to say back. | — |
| The step that turns the AI's written reply back into a spoken voice. | — |
| The phone line itself: the service that connects the call to a real phone number. Usually billed on top of the platform. | — |
| The total you actually pay for one minute of conversation once every piece is added up: the platform, the AI, the voice and the phone line. | $0.19–0.35 /min |
Ringly bills by monthly minute bundle plus overage, not per call, and does not itemise the platform/STT/LLM/TTS/telephony stack (it is all-managed and the providers are not disclosed). The effective bundled rate is about USD 0.32 to 0.349/min (Pro vs Grow); overage runs USD 0.19 to 0.29/min, so realised cost depends on how fully you use the bundle. Phone numbers can be bought inside Ringly in one click, or you can forward an existing number. No published HIPAA, SOC 2 or GDPR certification.
Every plan in one place: the monthly fee, what each one includes, and the features it unlocks. Anything beyond a plan's allowance, or on a pay-as-you-go tier, is billed at the per-minute rate above. A blank in the features means the vendor's plan page does not state it for that plan, not that it is unavailable.
| Grow | Pro | Enterprise | |
|---|---|---|---|
| Price | $349/mo | $799/mo | Custom |
| Included | 1,000 minutes | 2,500 minutes | — |
| Plan notes | USD 349/mo, about 1,000 minutes (~500 calls) included, overage USD 0.29/min. | USD 799/mo, about 2,500 minutes (~1,250 calls), overage USD 0.19/min. Carries a 65% resolution guarantee (refund if Seth resolves under 65% over 90 days). | Custom, for stores handling 5,000+ minutes/mo. |
- Grow $349/mo1,000 minutes
USD 349/mo, about 1,000 minutes (~500 calls) included, overage USD 0.29/min.
- Pro $799/mo2,500 minutes
USD 799/mo, about 2,500 minutes (~1,250 calls), overage USD 0.19/min. Carries a 65% resolution guarantee (refund if Seth resolves under 65% over 90 days).
- Enterprise Custom—
Custom, for stores handling 5,000+ minutes/mo.
Each plan bundles a set amount of talk time a month.
Prices in USD as set by the vendor · last checked 2026-06-15 · vendor pricing →
Slide your expected monthly volume to see roughly what Ringly.io would cost.
A rough estimate from Ringly.io's sourced rates, not a quote. Always confirm on the vendor's own pricing page before you commit.
At a glance
- Speech-to-text
- Ringly (managed)
- Text-to-speech
- Ringly (managed)
- Languages
- en
- Integrations
- Shopify, Gorgias, Zendesk, Richpanel, Twilio, Zapier
Compliance
Our full take
Ringly prices by the month, not the minute. The entry plan (Grow) is USD 349/mo and includes about 1,000 minutes, roughly 500 calls; Pro is USD 799/mo for about 2,500 minutes and adds a 65% resolution guarantee. Go over your bundle and you pay USD 0.19 to 0.29 a minute, depending on the plan. Worked back to a per-minute number, that is about USD 0.32 to 0.349 a minute if you use the bundle fully, and less if you run hot against it. Ringly does not break the price into the usual parts (speech, model, voice, phone line); it is all handled for you, and the providers are not disclosed.
What makes Ringly different from a general phone-agent builder is that it is built for Shopify. Its agent, Seth, reads a caller’s order history straight from your store and handles the calls an ecommerce team actually gets: where is my order, returns, product and policy questions. It resolves most of them on its own (Ringly cites more than 70% in its own case studies) and routes the rest to a person. You can buy a phone number inside Ringly in one click, or forward an existing one.
The flip side of that focus is the limit. If you are not on Shopify, Ringly is the wrong tool: it is a vertical product, not a horizontal builder, and roughly a third of calls still go to a human. There is also no published compliance posture. We could not find a SOC 2, HIPAA or GDPR certification, or even a security page, only a short privacy policy with a five-year data-retention default. For a regulated buyer that is a blocker; for a typical Shopify store it may not matter.
Outbound is supported but on a leash: it fires from automations (an abandoned-cart trigger through Zapier, say), and cold calling is not allowed without prior consent, so this is not a campaign dialer. We have not placed our own test calls to Ringly yet, so there are no Voxrater latency numbers here. The figures above come from Ringly’s own pricing, FAQ and Shopify App Store pages, captured 2026-06-15. The benchmark section fills in once we run the calls.
Alternatives to Ringly.io
Other platforms that overlap with Ringly.io on the same kind of work, ranked by how many capabilities they share, then by cheaper all-in cost per minute. Compare any of them side by side on the compare page.
Tracking Ringly.io? Get the next test result
We re-test and re-price the platforms we cover. Join the list and the next dated update lands in your inbox.
Newsletter launching soon.
Sources
- Ringly pricing page: Grow/Pro/Enterprise tiers, included minutes, overage rates, resolution guarantee · captured 2026-06-15
- Ringly homepage: Shopify-native agent, order-history context, resolution-rate case studies · captured 2026-06-15
- Ringly FAQ: 40-language support, ~70% resolution then human routing, voice/tone tweaking · captured 2026-06-15
- Ringly affiliate programme: 30% of revenue for one year, up to 30-day cookie, Heymantle/Mantle · captured 2026-06-15
- Ringly privacy policy: no GDPR/SOC 2/HIPAA certification claim; five-year retention default · captured 2026-06-15
- Ringly Shopify App Store listing: integrations (Gorgias, Zendesk, Richpanel, Twilio, webhooks), call transfer to humans · captured 2026-06-15